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FAQ
How do I contact Xprite?
Phone Number: (626) 899-4398
Email: customerservice@xpriteusa.com
Customer Service: 9:00 AM - 5:30 PM Monday-Friday (Pacific Standard Time)
Xprite Office located: 13825 Benson Ave. Chino, CA 91710
❓ What types of products does Xprite offer?
We specialize in off-road lighting, replacement grilles, and aftermarket accessories for Jeep, truck, and UTV owners. From RGB rock lights to LED roof strobe bars and aggressive grilles, our products are designed to enhance both performance and style.
❓ Are your products compatible with my Jeep or truck?
Yes! Many of our products are vehicle-specific, and compatibility information is listed on each product page. If you're unsure, our team is happy to help—just reach out to us.
❓ How long does shipping take?
We offer fast U.S. shipping, typically within 1–2 business days. Estimated delivery times vary by location and will be shown at checkout. Expedited options are available.
❓ Do you offer warranty or returns?
Yes. Most Xprite products include a 1-year limited warranty. We also offer a 30-day return policy if you're not satisfied with your purchase. View our Warranty & Returns Policy for full details.
❓ How do I install my Xprite lights or accessories?
Many of our products include plug-and-play wiring and detailed installation guides. Some may require minor wiring or drilling. If you need help, visit our Installation Help Center or contact support.
❓ Can I track my order?
Absolutely. You’ll receive an email with tracking details once your order ships. You can also track your order here.
Journey with Xprite
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